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ECSResourceGroup
This role involves providing second-line technical support for desktop hardware, software, and end-user devices within a busy IT support team. The Deskside Technician acts as a key escalation point for complex issues, ensuring efficient resolution and high customer satisfaction. The position requires strong troubleshooting skills and the ability to manage multiple support requests effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ECSResourceGroup.
32% below the average for this role