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ECSResourceGroup
A Deskside Technician acts as an escalation point for unresolved IT issues, providing in-depth diagnosis and technical resolutions to minimize end-user downtime. The role involves troubleshooting desktop problems, maintaining clear communication with customers, and collaborating with the wider IT team to support service delivery. This position requires strong customer service skills and the ability to manage complex technical situations within a multi-vendor environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ECSResourceGroup.
32% below the average for this role