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ECSResourceGroup
A Deskside Technician provides in-depth diagnosis and technical resolutions for IT problems, acting as an escalation point for issues unresolved at the 1st Line level. The role involves troubleshooting desktop and end-user issues to minimize downtime while maintaining clear communication and high standards of customer service. The technician collaborates with the IT team to share knowledge, contribute to continuous improvement, and support the wider IT function.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ECSResourceGroup.
32% below the average for this role