HCL Group
The Desktop SME serves as the senior technical authority for the organization's end-user computing estate, owning deep-level troubleshooting, configuration standards, and operational stability for desktops, laptops, and virtual endpoints. This business-as-usual support role involves acting as the highest point of technical escalation before vendor engagement while driving continuous improvement and supporting the transition of new technologies into steady-state operations. The position requires close collaboration with project and engineering teams to ensure changes are implemented cleanly and remain supportable in production.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.