Desktop Support Analyst - Atlanta, Georgia
Magnet Forensics
About this role
The Desktop Support Analyst at Magnet Forensics provides day-to-day technical support to employees, ensuring their computers and systems are functioning properly. They handle system updates, troubleshooting, documentation, and support outside normal hours, contributing to the company's internal IT operations.
Skills
About Magnet Forensics
magnetforensics.comNew Relic is a SaaS observability and telemetry platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), distributed tracing, logs, metrics, synthetic monitoring, alerting, a unified dashboarding experience, and a query language (NRQL) for ad‑hoc analysis. With agent-based instrumentation and support for OpenTelemetry, New Relic targets developers, SREs, and ops teams needing full‑stack visibility, collaboration, and cost-aware usage models. The platform also includes applied‑intelligence features to accelerate root‑cause analysis and surface actionable insights.
Recent company news
ICE unit signs new $3M contract for phone-hacking tech
Sep 18, 2025
Magnet Forensics Acquires Dark Circuit Labs
Jun 25, 2025
TRM Labs and Magnet Forensics Join Forces to Merge Digital Forensics and Blockchain Intelligence | TRM Blog
Mar 13, 2025
Magnet Forensics sold to Thoma Bravo for $1.3bn
Mar 21, 2023
Magnet Forensics to Merge With Grayshift After $1.35B Buyout
Jan 23, 2023
About Magnet Forensics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Magnet Forensics.
Salary
$60k – $85k
per year