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Desktop Support Analyst I at DYOPATH - ApplyBlast

Desktop Support Analyst I

DYOPATH

2 months ago

3.5 on Glassdoor

Sanford, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Desktop Support Analyst I provides technical assistance for desktops, laptops, printers, scanners, and other peripherals, handling hardware and software issues via phone, chat, or in person. The role involves installing, deploying, and maintaining company systems, tracking incidents in a ticketing system, and collaborating with vendors while adhering to service level agreements.

Responsibilities

Provide technical support for desktops, laptops, printers, and peripherals
Track and resolve incidents using ticketing system while meeting SLAs
Install, deploy, and maintain company systems and applications

Skills

Qualifications

Bachelor’s degree in Computer Science, IT, or related fieldA+ Certification

About DYOPATH

dyopath.com

Headquarters

Houston, Texas, United States

Company Size

501-1000 employees

Founded

1994

View Profile

DYOPATH is an IT services and consulting company that provides managed IT services, cybersecurity, cloud, staffing, and workplace technology solutions to enterprise and mid-market organizations.