ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Desktop Support Analyst at DYOPATH - ApplyBlast

Desktop Support Analyst

DYOPATH

3 months ago

3.5 on Glassdoor

Deer Park, Texas, United States

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Desktop Support Analyst at DYOPATH provides on‑site technical assistance for hardware, software, and peripheral devices, handling incidents, installations, and maintenance while ensuring timely resolution and adherence to service level agreements. The role involves direct user support, ticket management, vendor coordination, and contributing to continuous improvement initiatives.

Responsibilities

Analyze and troubleshoot user incidents and requests
Install, configure, and maintain hardware and software solutions
Provide in‑person, phone, and chat technical support
Create and manage tickets while meeting SLA targets
Coordinate with vendors and order replacement parts

Skills

Qualifications

Bachelor's degree in Computer Science, Information Technology or related fieldCompTIA A+ Certification

About DYOPATH

dyopath.com

Headquarters

Houston, Texas, United States

Company Size

501-1000 employees

Founded

1994

View Profile

DYOPATH is an IT services and consulting company that provides managed IT services, cybersecurity, cloud, staffing, and workplace technology solutions to enterprise and mid-market organizations.