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Desktop Support Analyst at Accenture - ApplyBlast

Desktop Support Analyst

Accenture

3 months ago

3.9 on Glassdoor

Sydney, New South Wales, Australia

Onsite

Full Time

Medior

0 applicants

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About this role

The role provides Level 1 and Level 2 desktop support to over 350 users for a global automotive manufacturer, handling incidents from start to finish and supporting executive users. It involves managing user accounts, troubleshooting Windows 10, Microsoft 365, Active Directory, Exchange, Teams, iPhones, and various hardware and software, as well as assisting with deployments and asset management.

Responsibilities

Provide Level 1 and Level 2 desktop support to users
Manage user accounts, onboarding and access requests
Assist with SOE deployments, upgrades, and project work

Skills

Qualifications

ITILMSAMCSE

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.