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Desktop Support Analyst at Protolabs - ApplyBlast

Desktop Support Analyst

Protolabs

1 month ago

2.5 on Glassdoor

Amsterdam, North Holland, Netherlands

Hybrid

Full Time

Medior

0 applicants

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About this role

The Desktop Support Analyst serves as the primary IT contact for employees, resolving technical incidents and requests while supporting Windows and macOS endpoints. This onsite role combines Service Desk responsibilities with desktop support, managing user onboarding, endpoint security, and core workplace technology. The position requires strong troubleshooting skills and the ability to collaborate with cross-functional teams to maintain smooth IT operations.

Responsibilities

Resolve hardware and software incidents via ticketing system and remote support
Build, deploy, and maintain Windows and macOS endpoints using MDM tools
Manage user onboarding, access provisioning, and identity management systems

Skills

About Protolabs

protolabs.com

Headquarters

Maple Plain, Minnesota, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

Protolabs is a tech-enabled manufacturing company that provides rapid prototyping and on-demand low-volume production of custom parts. Customers get interactive online quoting and free design analysis—often within hours—so engineers can iterate quickly and move from prototype to production. Their services include injection molding, CNC machining, 3D printing and related secondary operations, supporting both prototyping and short-run production needs. Protolabs positions itself as a fast, reliable partner for product development and small-scale manufacturing worldwide.