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Desktop Support Analyst at Veradigm - ApplyBlast

Desktop Support Analyst

Veradigm

1 month ago

3.6 on Glassdoor

Raleigh, North Carolina, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Desktop Support Analyst provides technical support to client users experiencing issues with supported software and hardware. This fully onsite role involves troubleshooting networking and hardware problems, resolving virus issues, and managing escalated incidents through a ticketing system. The position also includes assisting with new system deployments and creating support documentation for departmental use.

Responsibilities

Troubleshoot networking issues and determine appropriate escalation paths
Resolve virus issues and assist in new system deployments
Handle escalated incidents and document problem resolution results

Skills

Qualifications

CompTIA A+HDIMicrosoft MCSA

About Veradigm

veradigm.com

Headquarters

Chicago, Illinois, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

Veradigm is a healthcare technology and data company that connects providers, life sciences companies, and payers through validated, interoperable clinical and real‑world data. It delivers EHR and practice management capabilities plus analytics, interoperability, and value‑based care tools to improve clinical workflows, outcomes, and operational performance. Veradigm also provides insights and real‑world evidence to support research, population health, and payer decision‑making via the Veradigm Network.