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Desktop Support Associate at First Eagle Investments - ApplyBlast

Desktop Support Associate

First Eagle Investments

5 months ago

4.0 on Glassdoor

Columbus

Hybrid

Full Time

Senior

0 applicants

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About this role

First Eagle Technology and Operations seeks a proactive individual to join an internal client services team for Tier 1/Tier 2 support across various technical areas. The role involves high interaction with employees, handling in-person and remote support, and providing executive assistance when needed.

Responsibilities

Provide Tier 1-3 user support across various technical areas
Install, configure, and upgrade desktops, laptops, and mobile devices
Diagnose and resolve hardware failures and OS issues
Manage ticket queues and prioritize incidents effectively
Lead small-to-mid sized IT initiatives and process improvements

Skills

Qualifications

Bachelor's degree3 years in IT support

About First Eagle Investments

firsteagle.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

1864

View Profile

First Eagle Investments is an investment management company offering investment strategies and mutual funds. Through its subsidiaries, including First Eagle Investment Management, LLC, the firm markets First Eagle Funds (Ireland) ICAV and related advisory products to professional investors worldwide.