Brilliant Computers
The Desktop Support Engineer / Desktop Technician provides high-quality onsite and remote technical support to end users within an enterprise IT environment. The role involves diagnosing and resolving hardware, software, and connectivity issues while ensuring requests are resolved within agreed Service Level Agreements. The engineer acts as a key interface between customers and specialist resolver teams, maintaining professional customer engagement and a focus on satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brilliant Computers.
Brilliant Computers didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
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