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Desktop Support Engineer at HealthVerity - ApplyBlast

Desktop Support Engineer

HealthVerity

20 hours ago

3.1 on Glassdoor

Washington, D.C., United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Desktop Support Engineer serves as the primary Microsoft Windows administration expert and technical support resource for the Windows laptop fleet. This role involves owning Windows 10/11 imaging, deployment, and configuration while diagnosing and resolving hardware, software, and connectivity issues. The position requires strong communication skills to support both technical and non-technical users and maintain workforce productivity.

Responsibilities

Administer Windows 10/11 imaging, configuration, and lifecycle management
Provide Tier 1/2 escalation support for complex hardware and software issues
Provision and deploy laptops for new hires ensuring timely setup

Skills

Qualifications

CompTIA A+CompTIA Network+CompTIA Security+

About HealthVerity

healthverity.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

201-500 employees

Founded

2014

View Profile

HealthVerity is a healthcare data company that connects organizations to a large real‑world data ecosystem — including EHR, claims, lab data and more from 75+ sources. Its privacy‑first platform and tooling enable de‑identified, linkable, and standardized data for researchers, life sciences companies, payers, and health tech firms to generate real‑world evidence and analytics. HealthVerity provides data products, enrichment services, and APIs to accelerate cohort identification, outcomes research, and commercial insights under strong privacy and governance controls.