University of Colorado Colorado Springs
The Desktop Support Professional at the University of Colorado Colorado Springs serves as a technical bridge between frontline Service Desk technicians and operational engineering teams, focusing on end-user endpoint administration for Apple and Chrome environments and IT Asset Management. The role involves resolving complex escalated incidents, collaborating across core enterprise services, and delivering continuous service improvement within a higher-education environment. This position requires advanced troubleshooting, proactive service administration, and adherence to defined Service Level Agreements.
Headquarters
Colorado Springs, Colorado, United States
Company Size
1001-5000 employees
Founded
1965
University of Colorado Colorado Springs (UCCS) is a nationally recognized research university located in Colorado Springs, Colorado, and part of the CU System. It enrolls 11,300+ students across 142+ career-focused degree programs offered through six colleges, spanning nursing and health sciences, business, education, engineering, liberal arts, and public service. UCCS emphasizes hands-on learning, affordable tuition, and strong community engagement, and is recognized as a top Military Friendly institution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of Colorado Colorado Springs.
24% below the average for this role