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Desktop Support Specialist 2 at Dexcom - ApplyBlast

Desktop Support Specialist 2

Dexcom

4 months ago

3.6 on Glassdoor

Penang, Malaysia

Hybrid

Full Time

Junior

0 applicants

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About this role

This role is part of Dexcom Malaysia's IT Desktop Support team, providing essential technical assistance to ensure employees remain connected and productive. The position involves delivering on-site support within the manufacturing environment, troubleshooting hardware and software issues, and managing user accounts to maintain seamless business operations. Key duties include collaborating with cross-functional teams, maintaining security protocols, and documenting incidents to support continuous improvement.

Responsibilities

Provide hands-on technical support for desktops, laptops, and peripherals
Troubleshoot hardware and software issues to minimize downtime
Manage user accounts and access permissions in compliance with policies
Collaborate with cross-functional teams to resolve escalated technical problems
Maintain accurate documentation of incidents and system changes

Skills

Qualifications

CompTIA A+Microsoft Certified Professional

About Dexcom

dexcom.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1999

View Profile

Dexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†