Bridgehead IT
The Desktop Support Specialist III serves as a senior technical resource, providing advanced troubleshooting and mentoring to junior staff while resolving complex technical issues. This role handles escalated tickets, supports desktop infrastructure deployments, and ensures minimal disruption to end users through remote and on-site support. The position operates primarily within a ticketing system and includes participation in an on-call rotation and after-hours support as needed.
Headquarters
San Antonio, Texas, United States
Company Size
51-200 employees
Founded
1999
Bridgehead IT is a full-service technology partner headquartered in San Antonio that provides managed IT and support solutions to businesses in Houston, South Texas, and beyond. They deliver services such as helpdesk and on-site support, cloud migrations and hosting, network and infrastructure management, and cybersecurity and compliance. The team emphasizes proactive monitoring and strategic IT planning to reduce downtime, strengthen security, and align technology with business goals. Bridgehead positions itself as a responsive, local partner with the capabilities to support organizations globally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Bridgehead IT didn’t post a salary, so this is our estimate from similar listings.