Geneo
The Desktop Support Specialist provides responsive, hands-on technical support to employees, troubleshooting hardware, software, and connectivity issues while managing onboarding and offboarding processes. This role serves as a key IT resource for the U.S. organization, ensuring seamless operations through Level 1 support for business applications and proactive issue resolution. The position requires a strong customer-service mindset and the ability to coordinate with global IT teams and external vendors.
Headquarters
Noida Sector 16, Uttar Pradesh, India
Company Size
10001+ employees
Founded
2017
Geneo helps brands optimize their presence in AI search results like ChatGPT, Gemini, Google AI Overviews, and Perplexity. Track mentions and improve GEO performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Geneo.
4% above the average for this role