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Desktop Support Technician - Entry Level at New Era Technology - ApplyBlast

Desktop Support Technician - Entry Level

New Era Technology

1 day ago

3.1 on Glassdoor

San Jose, California, United States

Onsite

Full Time

Junior

0 applicants

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About this role

An Entry-Level Desktop Support Technician provides onsite technical support to end users, troubleshooting basic hardware, software, and connectivity issues. The role involves setting up and configuring IT equipment, installing operating systems, and managing support tickets while delivering exceptional customer service. This position is ideal for recent graduates or candidates with up to one year of IT support experience seeking hands-on training and professional growth.

Responsibilities

Provide onsite Level 1 desktop and technical support to end users
Troubleshoot basic hardware, operating system, software, and connectivity issues
Set up and configure laptops, desktops, monitors, and other IT equipment

Skills

Qualifications

CompTIA A+ certificationAssociate's degree in Information Technology, Computer Science, or a related fieldBachelor's degree in Information Technology, Computer Science, or a related field

About New Era Technology

neweratech.com

Headquarters

West Chester, Pennsylvania, United States

Company Size

1001-5000 employees

View Profile

New Era Technology is a global technology solution provider that delivers end-to-end IT solutions to securely connect people, places, and information around the world. They offer a broad range of services including modern workplace and unified communications, enterprise infrastructure and networking, cybersecurity and physical security, digital transformation, AI and intelligent automation, and managed IT services. Serving more than 20,000 customers worldwide, New Era supports diverse industries such as enterprise, healthcare, education, government, banking, and retail.