EliorData
The Desktop Support Technician Level II provides advanced technical support and serves as an escalation point for Level II support, partnering with IT teams to ensure reliable end-user support and system functionality. This mid-level role involves troubleshooting escalated tickets, managing computer imaging and deployment, and providing white-glove support for VIPs and upper management. The position requires strong troubleshooting skills across Windows environments and enterprise tools, along with excellent communication and customer service abilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EliorData.
16% below the average for this role