Desktop Support Technician

Design Works Talent(1 month ago)

Indianapolis, INOnsiteFull TimeJunior$60,422 - $80,627 (estimated)IT & Security

About this role

The Desktop Support Technician is responsible for providing technical support for desktop and laptop hardware, software, and peripherals, ensuring smooth operation and enhancing the end-user experience. This role involves device setup, configuration, troubleshooting, and maintenance while collaborating with the IT team to improve processes and maintain documentation. Strong communication skills are essential to effectively convey technical solutions to non-technical users, and proficiency in both Windows and Mac environments is required.

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Required Skills

Desktop Support
Technical Support
Device Support
Troubleshooting
Customer Service
Communication Skills
Problem-Solving
Windows
Mac
Hardware Installation

+7 more

Qualifications

Bachelor’s degree in Computer Science or related field
A+ certification
Network+ certification

About Design Works Talent

www.designworkstalent.com

Designworks Talent is a recruiting solutions company that leverages a unique blend of human expertise and advanced AI technology to enhance the hiring process. They offer tailored recruiting strategies and flexible hiring models to accommodate diverse organizational needs, ensuring efficient and effective talent acquisition. The company specializes in building scalable hiring strategies, streamlining operations, and providing a superior candidate experience, thereby helping clients build exceptional teams that drive business success. With a commitment to supporting a range of clients from startups to global enterprises, Designworks Talent focuses on delivering high-impact recruiting outcomes in today's competitive market.