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Desktop Support Technician at University of Miami - ApplyBlast

Desktop Support Technician

University of Miami

4 months ago

3.8 on Glassdoor

Coral Gables, FL

Onsite

Full Time

Junior

0 applicants

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About this role

A Desktop Support Technician at the University of Miami Department of UMIT provides technical support to academic and administrative staff regarding network communications and desktop systems. The role involves troubleshooting hardware and software issues, managing help desk tickets, and installing or configuring computer equipment and peripherals. This position requires collaboration with senior staff and adherence to university policies to ensure efficient IT operations.

Responsibilities

Provide technical support for desktop and network issues
Monitor and administer help desk tickets
Install and configure desktop computers and peripherals
Troubleshoot hardware and software problems
Escalate complex issues to senior staff

Skills

Qualifications

High School Diploma or EquivalentCompTIA A+ (Preferred)

About University of Miami

miami.edu

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

1952

View Profile

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.