Desktop Support Technician

JCS Solutions is seeking a Desktop Support Technician to provide world-class customer service by installing, configuring, and troubleshooting hardware, software, and network-connected devices. The role involves delivering onsite, remote, and walk-up support to over 1,800 mobile devices within the Pentagon while managing IT assets and resolving technical issues efficiently. This position requires collaboration with government personnel and third-party vendors to ensure seamless service delivery and adherence to established service standards.