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Desktop Support Technician at Leidos - ApplyBlast

Desktop Support Technician

Leidos

3 months ago

3.9 on Glassdoor

Virginia Beach, VA

Onsite

Full Time

Senior

0 applicants

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About this role

Leidos is seeking a Mid-level Desktop Support Technician to provide direct desk-side support and troubleshoot IT devices for a government site in Virginia Beach. The role involves managing customer tickets, resolving hardware and software issues, and assisting with networked multi-function devices within a field services team. Candidates must be able to perform physical tasks such as lifting equipment, working in confined spaces, and driving to various project locations.

Responsibilities

Manage resolution of customer tickets according to service level requirements
Troubleshoot and repair hardware and software issues for end users
Resolve local and networked multi-function device problems
Work in confined spaces and utilize basic hand tools for equipment mounting
Drive to different locations to troubleshoot issues and support projects

Skills

Qualifications

US CitizenshipDoD Secret ClearanceDoD 8570 IAT Level II Certification

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.