matrix-ifs
The Desktop Support Technician will provide on‑site and remote technical assistance for a major hospital system in Middletown, NY, handling hardware, software, and peripheral issues. The role involves troubleshooting, documenting tickets, guiding users through installations, and escalating problems as needed while delivering high‑quality customer service.
Matrix USA (Matrix-IFS) is a technology and services organization specializing in financial crime compliance and digital transformation for enterprises, with core practices in Anti-Money Laundering, Fraud Prevention, and Capital Markets surveillance. The company delivers end-to-end services — from strategic advisory and technology implementation to managed services, RPA automation, and data/AI solutions — with deep expertise in helping financial institutions meet regulatory requirements. Matrix positions itself as a trusted partner for compliance, risk management, and platform modernization at enterprise scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for matrix-ifs.
matrix-ifs didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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