msccn.com
The Desktop Support Technician provides onsite Level 2 technical support in a Windows-based enterprise environment in Chicago, IL. This customer-focused role involves independently troubleshooting and resolving complex hardware and software issues while delivering exceptional end-user support. The position requires managing incidents via ServiceNow, performing hardware deployments, and supporting infrastructure components like Active Directory and endpoint management solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for msccn.com.
msccn.com didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role