Alpha Technologies
A Level 2 Desktop Support Analyst supports users across multiple locations by diagnosing and resolving software and hardware issues, primarily through remote investigation and escalation when necessary. The role involves working with support teams and managing incident processes to ensure effective resolution and user assistance.
Headquarters
Wilmington, Delaware, United States
Company Size
51-200 employees
Founded
1997
Alpha Technologies, established in 1997 and headquartered in Wilmington, Delaware, is a U.S.-based IT solutions provider with a global presence across North America, Europe, and Asia. The company offers a broad suite of services including managed IT services, cybersecurity, cloud services, digital transformation, IT strategy and planning, custom application development, and data analytics, serving industries such as financial services, healthcare, manufacturing, government, and higher education. Alpha Technologies also develops proprietary products and platforms, and operates on a hybrid model to deliver around-the-clock support to a diverse domestic and international clientele.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alpha Technologies.
Alpha Technologies didn’t post a salary, so this is our estimate from similar listings.