Wipro
The role involves providing technical assistance to customers by troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications through remote support. Responsibilities include handling incoming calls and emails, managing and resolving complaints, escalating issues when necessary, and documenting interactions according to standard procedures.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
IT Service Desk Agent I
Nordic Information Control
IT Service Desk Agent I
Nordic Information Control
Helpdesk L1 (Language-Based – Dutch)
HCL Group
#4495 | Senior Endpoint Engineer - Citrix & SCCM
Halo Group
Enterprise Systems Engineer UK-TS/SCI with Poly
CACI
Azure Virtual Desktop with cloud PC & Citrix
Atos