Desktop Systems Specialist II (Hybrid in Bangalore)

Smartsheet(1 month ago)

HybridFull TimeMedior$73,406 - $98,464 (estimated)Corporate IT

About this role

The Desktop Systems Specialist II on the Corporate IT team provides hands-on technical support to both onsite and remote employees, resolving complex end-user issues and supporting new IT service implementations. The role supports corporate desktop environments, maintains asset inventory and documentation, and contributes to IT projects and onboarding. Strong customer service, communication, and cross-platform (macOS and Windows) knowledge are expected. The position may require extended hours, occasional nights, weekends, and on-call work.

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Required Skills

Desktop Support
2nd Tier
MacOS
Windows
Active Directory
Group Policy
Hardware Troubleshooting
AV Systems
Ticketing Systems
Google Gsuite

+11 more

Qualifications

Associate's Degree (preferred)
4 Years Experience (preferred)
ITIL
ITSM

About Smartsheet

smartsheet.com

Smartsheet is an intelligent work management platform that helps teams plan, track, automate, and report on projects and processes using a familiar spreadsheet-like interface. It provides configurable workflows, automation, dashboards, templates, and integrations with tools like Microsoft, Google, and Slack to personalize work and surface predictive insights. Built for scale, Smartsheet offers enterprise-grade security, governance, and APIs so organizations can standardize work across teams while maintaining control. Companies use it to improve visibility, accelerate delivery, and make data-driven decisions.