Desktop & Technical Support Specialist
Vonage(22 days ago)
About this role
The IT Support Engineer will deliver hands-on technical support to local Mexico users while contributing to Vonage's Global IT Support Desk. The role supports the smooth operation of systems and collaborates with global IT teams, requiring an independent, proactive approach in a fast-paced, office-based environment. The position offers career growth and competitive benefits including unlimited discretionary time off.
Required Skills
- Onsite Support
- Onboarding
- Offboarding
- Hardware Support
- Software Support
- Network Support
- Device Provisioning
- Device Imaging
- Mobile Management
- Google Workspace
+17 more
About Vonage
vonage.comVonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.
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