Detection & Investigation Analyst Lead - Inbound Zelle Fraud

Quantitative Marketing(1 month ago)

Pittsburgh, PAOnsiteFull TimeJunior$37,000 - $61,000Fraud Detection & Investigation

About this role

A Detection & Investigation Analyst Lead at PNC is a member of the Zelle Fraud organization focused on identifying and investigating potential fraudulent activity related to Zelle transactions. The role is based in-office at specified PNC locations and supports the bank’s efforts to protect customers and minimize financial loss. The position operates on a Tuesday–Saturday schedule and PNC will not provide visa sponsorship for this role.

View Original Listing

Required Skills

Active Listening
Analytical Thinking
Call Control
Customer Service
Decision Making
De-Escalation
Excel
Research
Risk Mitigation
Fraud Detection

+2 more

Qualifications

Bachelors

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

View more jobs at Quantitative Marketing →