Dev Ops Support Engineer

New Relic(4 months ago)

HybridFull TimeMedior$89,825 - $119,698 (estimated)Support

About this role

A New Relic Support Engineer serves as a subject-matter expert on New Relic products, helping customers navigate and resolve complex technical issues. The role emphasizes continuous learning, strong customer empathy, and collaboration across teams to improve product quality and customer outcomes. This position supports New Relic’s mission to deliver observability solutions globally.

View Original Listing

Required Skills

Customer Support
Troubleshooting
Kubernetes
Docker
Linux
AWS
Azure
GCP
Networking
Web Servers

+5 more

Qualifications

CKA
CKAD
CKS
AWS Certification
GCP Certification
Azure Certification

About New Relic

newrelic.com

New Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.