New Relic
A New Relic Support Engineer serves as a subject-matter expert on New Relic products, helping customers navigate and resolve complex technical issues. The role emphasizes continuous learning, strong customer empathy, and collaboration across teams to improve product quality and customer outcomes. This position supports New Relic’s mission to deliver observability solutions globally.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2008
New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to isolate root causes and reduce MTTR. It offers a complete toolkit including APM, digital experience monitoring, AI and agentic monitoring, infrastructure monitoring, log management, and security — all unified under a single platform. Designed for engineers and operations teams, New Relic leverages AI to automate remediation, pinpoint friction, manage cloud costs, and deliver end-to-end visibility across cloud-native, hybrid, and Kubernetes environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for New Relic.
New Relic didn’t post a salary, so this is our estimate from similar listings.
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2 weeks ago