Developer Support Engineer
Braintrust
About this role
A Developer Support Engineer at Braintrust is responsible for diagnosing, troubleshooting, and resolving API and SDK issues for developers utilizing their AI observability platform. The role requires strong technical skills in Python or TypeScript, effective communication to build trust with customers, and collaboration with Engineering and Product teams to improve tools and documentation. Responsibilities also include managing support communications, contributing to internal tooling, and participating in on-call rotations to address critical customer issues.
Skills
About Braintrust
www.braintrust.devBraintrust is an advanced AI observability platform designed to help teams build high-quality AI applications through its comprehensive evaluation tools. It enables users to conduct real-time performance monitoring, manage datasets effectively, and make data-driven decisions with detailed insights on AI model performance. With features like automated testing and prompt optimization, Braintrust enhances collaboration across various stakeholder roles, ensuring that AI applications are safe and effective. Founded in 2022 and based in San Francisco, the platform is tailored specifically for developers and product managers in the AI space.
Recent company news
Braintrust Raises $80 Million Series B
3 weeks ago
Braintrust lands $80M funding round to become the observability layer for AI
3 weeks ago
The Disney Braintrust that Helped Turn ‘Disneyland Handcrafted’ into Reality
1 month ago
Braintrust: $80 Million Series B Raised To Power Production AI Infrastructure
3 weeks ago
Braintrust Raises $80M Series B to Power AI Observability
3 weeks ago
About Braintrust
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Braintrust.
Salary
$139k – $229k
per year
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