DevOps Consultant

State of Illinois

4 months ago

3.6 on Glassdoor

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role involves configuring and managing Genesys Cloud environments, integrating with CRM and telephony systems, and working within agile teams to implement technical solutions. The position requires collaboration with various departments and vendors to optimize customer communications and data handling.

Skills

Qualifications

Bachelor's degree in Computer Science, Software Engineering, or a related field3-5 years of experience in a similar roleCertifications in Genesys Cloud CX (Professional, Architect, Workforce Management, Scripting, Quality, Outbound)CRM System API knowledgeExperience with MS SQL and C#

About State of Illinois

illinois.gov

Illinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.