BlackRock
This role leads the Service Management Operations Group to ensure enterprise-scale reliability, risk posture, and operational resilience through AI-enabled, autonomous infrastructure. The leader transitions the organization from reactive operations to self-healing systems, overseeing strategy, outcomes, and governance for critical workloads. The position involves managing a global team to deliver service quality, excellence, and continuous improvement within a collaborative culture.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1988
BlackRock is one of the world’s preeminent asset management firms and a premier provider of investment management. Find out more information here.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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