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Nexthink
The DEX Operations Architect is a strategic role within the customer success function responsible for transforming how enterprises operate their IT infrastructure by embedding DEXOps concepts into core operational workflows. This position involves partnering with customer IT leadership to identify, design, and deliver operational improvements that provide quantifiable outcomes. The role focuses on executing quarterly customer health reviews and developing deep domain expertise in IT operating models to drive adoption and optimization.
Nexthink is a digital employee experience (DEX) management platform that helps organizations discover what employees need, see what they experience, and understand how they feel about their digital workplace. It collects real-time telemetry from endpoints to provide analytics, sentiment, and visibility across devices, apps, and networks, and offers engagement and automation tools for IT to remediate issues. Enterprises use Nexthink to improve productivity, reduce incidents, and deliver IT services that delight employees across hybrid work environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nexthink.
Nexthink didn’t post a salary, so this is our estimate from similar listings.
21% above the average for this role
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