Diagnostics Technical Support Representative

The Diagnostics Technical Support Representative specializes in diagnostic connectivity with point-of-care blood analyzers in a veterinary environment, assisting end users, field representatives, and distribution partners with configuration, integration, operation, and problem resolution. The role involves handling technical support requests, troubleshooting information systems problems, and providing guidance and training on connectivity and integration issues. The representative collaborates with various departments to ensure effective support and may participate in special projects as needed.