Dialler & Resource Planner

Encore Capital Group

3 months ago

4.0 on Glassdoor

West Malling, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

Cabot Financial is hiring a Dialler & Resource Planner to join its Operations Strategy team based in the Kings Hill office. The role supports contact centre operations by coordinating dialler and SMS activity across multiple sites, ensuring schedules and communications align with business needs. This is a full-time, permanent position within a highly regulated financial services environment.

Skills

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.