Digital Advisor

The Digital Advisor role focuses on promoting and driving the adoption of digital technologies and best practices across the organization, with a strong emphasis on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions. The position involves delivering proactive user training and coaching to enhance digital competencies, serving as the primary contact for digital and IT service requests, and ensuring business productivity through effective incident management and IT system availability. Additionally, the role requires supporting IT security, managing IT device lifecycles, and coordinating with external IT service providers for project implementation.