Digital Banking Specialist

The Digital Banking Specialist supports the administration, maintenance, and daily operations of the bank’s consumer digital banking platform, including the Banno Digital Platform. This role serves as a key internal resource for employees, providing support for digital banking services, troubleshooting issues, and ensuring a seamless customer experience across online and mobile channels. The Specialist works closely with internal teams and systems within the Jack Henry SilverLake environment to ensure digital banking services are accurate, efficient, and aligned with customer needs and bank standards.