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Digital Business Analyst DP-005488 at Caterpillar - ApplyBlast

Digital Business Analyst DP-005488

Caterpillar

5 months ago

4.0 on Glassdoor

Chicago, IL

Onsite

Full Time

Senior

0 applicants

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About this role

This role provides day-to-day support to customers and field service staff regarding product implementation, customization, and troubleshooting. The incumbent collaborates with product development engineers to track design issues, document reliability problems, and manage software change requests. Responsibilities include guiding product integration, conducting user acceptance testing, and utilizing SQL and Python for data analysis.

Responsibilities

Coordinate with product development engineers to track design and support problems
Document and report reliability and maintenance issues for software products
Guide customers through product integration and infrastructure resolution steps
Design and implement user acceptance testing protocols for end-users
Manage software change requests from customers, vendors, and internal staff

Skills

About Caterpillar

caterpillar.com

Headquarters

Irving, Texas, United States

Company Size

10001+ employees

Founded

1925

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Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.