Digital Client Services Team Leader

The Digital Client Services Team Leader supports customers across APAC countries through multiple channels, driving sales via clienteling practices and resolving service issues. The role involves managing day-to-day e-commerce operations, overseeing order review queues, and ensuring compliance with fraud and chargeback processes. Additionally, the leader coaches the team, fosters a positive work environment, and partners with internal departments to enhance customer experiences both online and in-store.