Rapidratings
The Digital Client Success Manager at RapidRatings drives retention, adoption, and growth for commercial clients through a scaled, digital-first approach. This role combines frontline client ownership with the creation of instructional content, marketing assets, and video enablement materials to support a large book of accounts. The position requires a builder mindset to design programmatic onboarding, monitor account health, and leverage AI tools to deliver measurable value efficiently.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2007
RapidRatings provides data-driven financial health ratings and risk analytics that help enterprises, procurement teams, and third‑party risk managers assess and monitor suppliers, counterparties, and third parties. Its SaaS platform delivers objective Financial Health Ratings, continuous monitoring, and analytics for supply‑chain, credit, and third‑party risk so organizations can mitigate exposure, prioritize remediation, and support business growth. Used globally, RapidRatings helps firms improve supplier selection and oversight, inform credit decisions, and publishes research such as its Annual Risk Report.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rapidratings.
17% below the average for this role