BJAK

Digital Community Specialist

BJAK(1 month ago)

RemoteFull TimeJunior$51,110 - $68,449 (estimated)Marketing
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About this role

A Digital Community Specialist at BJAK is responsible for managing day-to-day interactions across social media and online platforms, fostering positive relationships and trust within digital communities. This role involves engaging with users, moderating discussions, and supporting digital campaigns while tracking engagement metrics to provide actionable insights. Collaboration with Marketing, PR, and Customer Support teams is essential for ensuring consistent communication and addressing user inquiries. The ideal candidate has experience in digital community management and strong communication skills.

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Required Skills

  • Digital Community Engagement
  • Social Media Management
  • Community Support
  • Moderation Skills
  • Content Creation
  • Campaign Execution
  • Performance Tracking
  • Cross-Functional Collaboration
  • Strong Communication
  • Empathy

+5 more

Qualifications

  • Bachelor’s degree in Marketing
  • Bachelor’s degree in Communications
  • Bachelor’s degree in a related field
BJAK

About BJAK

bjak.my

BJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.

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