Digital Community Specialist

BJAK(1 month ago)

RemoteFull TimeJunior$51,110 - $68,449 (estimated)Marketing

About this role

A Digital Community Specialist at BJAK is responsible for managing day-to-day interactions across social media and online platforms, fostering positive relationships and trust within digital communities. This role involves engaging with users, moderating discussions, and supporting digital campaigns while tracking engagement metrics to provide actionable insights. Collaboration with Marketing, PR, and Customer Support teams is essential for ensuring consistent communication and addressing user inquiries. The ideal candidate has experience in digital community management and strong communication skills.

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Required Skills

Digital Community Engagement
Social Media Management
Community Support
Moderation Skills
Content Creation
Campaign Execution
Performance Tracking
Cross-Functional Collaboration
Strong Communication
Empathy

+5 more

Qualifications

Bachelor’s degree in Marketing
Bachelor’s degree in Communications
Bachelor’s degree in a related field

About BJAK

bjak.my

BJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.