Digital Customer Education Manager

The Digital Customer Education Manager will own the end‑to‑end strategy for Conductor’s digital‑first customer education program, creating and maintaining tutorials, videos, guides, and best‑practice content on the community platform. The role focuses on orchestrating content delivery throughout the customer lifecycle, leveraging AI for content creation and maintenance, and building enablement programs such as train‑the‑trainer and webinars. Collaboration with product, customer success, and marketing teams is essential to align education with broader lifecycle strategies and drive adoption and retention.