CA.gov

Digital Customer Success Manager (DCSM) - Generalist NA - South

CA.gov

28 days ago
North America
Hybrid
Full Time
Junior
0 applicants
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CA.gov
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About this role

The SAP Cloud Success organization is focused on creating a digital customer engagement experience by providing on-demand self-help and guidance to customers through virtual onboarding and adoption processes. The role involves managing customer relationships, driving customer success, and providing support to ensure high satisfaction and retention.

Skills

CA.gov

About CA.gov

ca.gov

CA.gov is the official online portal for the State of California, maintained by the State of California. It centralizes access to state services, departments, forms, news, and emergency/statewide alerts through a searchable website with multilingual support. The portal links users to licensing, benefits, permits, and agency resources, plus public notices and translations in several languages. Its purpose is to make government information and transactions easier to find and use for residents, businesses, and visitors.

About CA.gov

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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