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© All Rights Reserved. ApplyBlast.com
Hyland
The Digital Customer Success Manager helps new and existing customers derive maximum value from Hyland's products and services by owning the post-implementation customer journey. This role focuses on maintaining strong relationships, ensuring product adoption, mitigating risk, and creating growth opportunities while serving as the primary point of contact for customers. The position involves driving retention, managing critical escalations, and advocating for customer needs internally to influence product strategy and improve the overall customer experience.
Headquarters
Westlake, Ohio, United States
Company Size
1001-5000 employees
Founded
1991
Hyland is a provider of enterprise content services and content management software, marketed as the Content Innovation Cloud™ for unified content, process, and application intelligence. Best known for products like OnBase, Hyland helps organizations capture, store, manage, automate and govern documents and business processes across cloud and on-premises environments. Founded in 1991 and headquartered in Westlake, Ohio, it serves global customers across healthcare, government, financial services and other industries. The company emphasizes integrations, compliance, and automation to streamline operations, reduce risk, and enable information-driven decision making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hyland.
Hyland didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role