Digital Document Specialist

SPS-North America(1 month ago)

HybridFull TimeJunior$75,392 - $99,663 (estimated)Client Services

About this role

The Digital Document Specialist is a hybrid role responsible for ensuring accurate, efficient document management across the organization. The position maintains compliance with client SLAs, company policies, and governmental regulations while protecting sensitive information and confidentiality. The role also supports other operational areas as needed to ensure seamless client and internal support.

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Required Skills

Document Classification
Quality Assurance
Data Entry
Account Matching
Compliance
Confidentiality
Ethics
Operational Support
Typing
Document Imaging

Qualifications

High School Diploma or Equivalent

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.