Digital Experience and Transformation Manager
New York State Electric & Gas(29 days ago)
About this role
The Digital Experience and Transformation Manager leads the evolution of the organisation's digital assets, positioning them as central pillars of an omnichannel customer experience. This strategic role combines vision, leadership and execution to deliver scalable, results‑oriented digital experiences. The manager acts as a cross‑functional connector between Business, IT, Marketing and Operations to ensure full digital integration and continuity across the company.
Required Skills
- Digital Strategy
- Product Management
- Agile Methodologies
- UX/UI
- Customer Experience
- Stakeholder Management
- Team Leadership
- Data Driven
- Roadmap Planning
- Vendor Management
+2 more
Qualifications
- Bachelor's Degree in Management, Engineering, Information Systems or IT
- Agile Certification
- Product Management Certification
- Digital Transformation Certification
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