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Digital Experience & User Experience (UX) Marketer at Broadview Federal Credit Union - ApplyBlast

Digital Experience & User Experience (UX) Marketer

Broadview Federal Credit Union

5 months ago

3.6 on Glassdoor

Albany, NY

Onsite

Full Time

Senior

0 applicants

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About this role

The Digital Experience & UX Marketer at Broadview is a senior individual contributor responsible for shaping the digital experience roadmap and optimizing member journeys across web and applications. This role applies behavioral insights, usability research, and experimentation to remove friction and drive engagement, while collaborating with diverse teams like marketing, product, and technology. As an advocate for inclusive design, the position influences strategy without direct people management duties, ensuring digital products align with accessibility standards and business goals.

Responsibilities

Contribute to and execute portions of the digital experience roadmap
Design and optimize end-to-end member journeys including onboarding
Identify and remediate usability and accessibility friction points
Plan and analyze moderated and unmoderated usability testing
Design and evaluate A/B and multivariate tests

Skills

Qualifications

Bachelor's degree in User Experience Design, Human-Computer Interaction, Digital Design, Psychology, Marketing, or related field5-7 years of progressive experience in digital experience, UX, or conversion optimizationHands-on experience with design systems and component-based design frameworks

About Broadview Federal Credit Union

broadviewfcu.com

Headquarters

Albany, New York, United States

Company Size

1001-5000 employees

View Profile

Broadview Federal Credit Union is a member-focused financial institution offering personal and business banking services, including checking, savings, loans, credit cards, home lending, and wealth management. With 60+ branches across New York and award-winning service, Broadview provides competitive rates and comprehensive financial solutions to its members. The credit union also supports community initiatives through the Broadview Cares Foundation and financial education programs.