KBR
The Digital Help Desk Analyst (Level 1) provides first‑line support for users of the Common Data Environment, handling incidents and service requests via phone, email and chat. The role involves troubleshooting software, hardware and configuration issues, recording and managing tickets in ServiceNow, and escalating more complex problems as needed.
Headquarters
Houston, Texas, United States
Company Size
10001+ employees
Founded
1919
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KBR.
KBR didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
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